Digital & Computer Skills · Beginner

Internet basics and staying safe online

The internet connects computers worldwide; the web is the pages you visit with a browser. Knowing how addresses and links work protects you from scams.

Ages
9+ (rough guide)
Level
Beginner
Subject
Digital & Computer Skills
Time
20 minutes
Format
Online + printable
  1. 1Learn it
  2. 2See it worked
  3. 3Try it online
  4. 4Print it
  5. 5Check your answer

Before you start

Who it's for and what to know first

Opening a web browser.

Learn it

How it works

  • A web address (URL) like https://www.example.co.uk/help has a domain — the important part is just before the first single slash: example.co.uk.
  • Scammers use look-alike domains: paypal.com.secure-login.net is actually on secure-login.net.
  • The padlock and https mean the connection is encrypted. It does NOT prove the site is honest — scam sites can have padlocks too.
  • Phishing is a message pretending to be a bank, delivery firm or friend to get your password or money. Warning signs: urgency, threats, odd addresses, requests for codes.
  • If unsure, do not click the link. Go to the company's site yourself or phone a number you trust.
  • Use strong, different passwords and turn on two-step verification where offered.

Worked example 1

A text says ‘Your parcel is held. Pay £1.45 at royalmail-redelivery-uk.info’. Is it genuine?

  1. The domain is royalmail-redelivery-uk.info, not the official royalmail.com.
  2. It creates urgency and asks for a small payment — a common trick to get card details.

Answer: Almost certainly a scam. Do not click; check on the official site.

Try it online · print it · check it

Practice questions

Answer each question. Type your answer, then press Check answers.

Tips

Common mistakes

  • Trusting a message because it uses a real logo.
  • Reusing one password everywhere.

Last reviewed: 25 September 2026