Confident computer basics
Organise, communicate, calculate and stay safe.
Life & digital skills
Digital and computer skills, step by step
Everyday computer skills for beginners and anyone who wants to be quicker and more confident. Instructions work on most Windows and Mac computers; where they differ, both are shown.
- 1Learn it
- 2See it worked
- 3Try it online
- 4Print it
- 5Check your answer
Start here: learning journeys
All digital & computer skills lessons with practice and answers
Files and foldersLearn how files and folders work, how to save to the right place, rename, move and search for documents on Windows and Mac, with practice questions and a printable guide.. Online + PrintSending an email with an attachmentStep-by-step guide to writing and sending an email: subject lines, To, CC and BCC, attaching a file, replying and forwarding — with practice questions and a printable checklist.. Online + PrintSpreadsheet basicsLearn how spreadsheets work in Excel, Google Sheets or Numbers: cell references, typing formulas, SUM, AVERAGE and copying formulas — with worked examples and practice answers.. Online + PrintInternet basics and safe browsingLearn how web addresses work, what the padlock means, how to search well and how to spot phishing messages and fake websites — with a quiz and printable safety checklist.. Online + PrintStrong passwords and two-step verificationA plain-English guide for adults to making strong, memorable passwords, using a password manager and turning on two-step verification, with a worked example, online quiz and printable checklist.. Online + Print
Guidance
How to get the most from these
- Practise on a spare document so mistakes cost nothing.
- Learn keyboard shortcuts gradually — one new one a week.
- Never share passwords or codes, even with someone who says they are helping.
Last reviewed: 25 September 2026